Upload a file to Connectwise and Attach it to a Service Ticket with PowerShell
I have recently been automating a lot within Connectwise PSA. One of the items I set out to do is to upload a file and attach it to a service ticket. This led me to the following article, but after doing some testing, I found that some file types were not properly rendering on the Connectwise side, making me believe there was something wrong with the encoding.
I could upload a .txt file without issues, but I also tried with a .docx and a .pdf, and the file would be corrupted or blank.
The process to upload a file and then link it to a service ticket is first to upload the file to the endpoint /system/documents and then, from there, link the uploaded document to an existing service ticket.
Multipart/Form-Data
The first thing to know about how Connectwise wants a document uploaded is that it uses what is … Continue...